Employment Type:

Part time

Shift:

Day Shift

Description:

POSITION PURPOSE

A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the CHW to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

A CHW also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Improves access to health and human services for patients through in-person interactions, screenings, telephone contacts, coordination of referrals and services by navigating SJMO services.

Health Screening for each participant such as: Hypertension (point of care) Diabetes (point of care), Hypercholesterolemia (point of care), Body Mass Index (BMI) scale and Social Determinates of Health.

Provides health and wellness education/information targeting vulnerable populations such as the medically underserved, low-income, uninsured community that promotes understand and self-management by the client.

Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services. Examples include: health coverage via. Medicaid, social security benefits, food, and housing services.

Provides in-service education to service providers relative to healthcare customs/beliefs of the target population and works cooperatively with other community agencies to promote culturally appropriate services.

Provides support services and defined measures for food distribution as needed.

Maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.

Practice efficient time management and documentation of all work accurately.

Other duties as needed and assigned by the manager.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and

procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Maintains confidentiality of information acquired pertaining to patients, physicians, colleagues and visitors to SJMO. Discusses patient and hospital information only among appropriate personnel appropriately private places.

Adheres to all ongoing training and/or updates for application eligibility for healthcare coverage.

CHW Competencies

Community Care Coordination

Provide effective care coordination for individuals

Build caring relationships with participants to promote positive health and social service outcomes

Adhere to an ethical code of principles to strengthen the professional role of the CHW

Culturally Competent Interpersonal & Communication Skills

Individual & Community Advocacy - Serves as a community liaison between target populations and agencies and providers

Teaching Strategies for Change

Assess stage of change and provide education appropriate for readiness

Utilize a variety of teaching strategies, including verbal, handouts, and/or video based on participant learning style

Individual & Community Outreach - Recruit and engage program participants for community outreach classes via. PATH, Cooking Matters and Prescription for Health.

Community Resources

Identify and refer people from targeted populations with basic needs

Utilize community resources and their referral processes

Identify and utilize entitlement participant program services

Collecting & Reporting Confidential Information - Understands and is capable of using multiple technologies including but not limited to desktop/laptop computers, mobile devices and tablets in order to accurately and in real-time capture relevant social determinant information for the medical record

Organizational & Personal Skills

Identify the emotional dynamics involved in CHW work and utilize a personal and professional support system to cope with these dynamics

Practice efficient time management and document time allocation accurately

Perform basic clerical, computing and office skills

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must possess a comprehensive knowledge of the local community.

EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interview clients and accurately record medical information. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. Ability to effectively relate pertinent information with medical and social service professionals.

Work requires driver's license in good standing, the ability to drive a vehicle or have access to reliable transportation.

Work requires ability to communicate orally and to hear, or communicate with target population. May require bi-lingual skills to work with patients in their native language.

Work requires proofreading and checking documents for accuracy.

Work requires current Basic Life Support (BLS) certification.

Must be comfortable operating with clinical supervision.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

Must be able to travel to the patient's homes as needed.

Must possess the ability to comply with Trinity Health policies and procedures.

TRINITY HEALTH MISSION STATEMENT, VISION STATEMENT AND CORE VALUES

Mission: We serve together in Trinity Health, in the spirit of the Gospel, as a compassionate and transforming healing presence within our communities.

Vision: As a mission driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be the most trusted health partner for life.

The Core Values that are followed for all of us to achieve our Vision. They are:

Reverence
Commitment to Those who are Poor
Justice
Stewardship
Integrity

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Community Health & Well Being

Community
Health &
Well Being