About the Position

The Clinical Liaison will partner with facilities identified as strategic accounts and help to build and maintain a strong referral base for home care and/or hospice services. Will help achieve the Trinity Health At Home vision by facilitating coordinated, patient-centered care across the continuum, specifically focusing on patients in hospitals, skilled nursing facilities, assisted living or other senior facilities; inn some cases, may be assigned to large physician practices or clinics. Will facilitate efficient and effective referral processing with the patient and the homecare/hospice agency to include providing Home Care Connect education to patients and family members. May be involved in sales and marketing activities with partnered facilities to promote a strong partnership.



Minimum Qualifications

  • One to two years intake or sales experience
  • Current Registration or Licensure in the State of Massachusetts preferred
  • Knowledge of Medicare rules and regulations
  • Working knowledge of managed care environment
  • Excellent communication and customer service skills
  • Experience multi-tasking on multiple computer systems
  • Must have valid Driver’s License and reliable transportation to and from work site
  • Ability to consistently demonstrate a commitment to the mission and Organizational Code of Ethics, and adhere to the Compliance Program

About Trinity Health Of New England At Home

Trinity Health Of New England At Home – Massachusetts is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in nine states. We are is a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!