Revenue Cycle Business Intelligence Developer

* This position is available for remote or work from home opportunity


Responsible for defining, designing and implementing business intelligence (BI) technologies and services to enable the analysis of data to support strategic initiatives and ongoing business requirements as part of the Revenue Cycle (RC) Data Analytics team in order to support the three (3) Patient Business Services operations (PBS) as well as the local Regional Health Ministries (RHMs) across Hospital and Medical Group revenue cycle operations. Performs analysis, design, configuration and implementation of business intelligence reports and dashboards, while maintaining existing environments. Develops business intelligence solutions using Business Objects, Qlickview and Tableau technologies. Assists in the development of an enterprise analytical and self-service/ ad-hoc reporting environment and development of BI standards, templates and procedures.  Understands customer needs and how they are using data to drive business and achieve goals. This position reports directly to the Manager of Revenue Cycle Analytics.


Designs and implements reporting applications including, but not limited to, BI dashboards, reporting cubes and batch reports.

Works with project lead, business users and analysts to gather requirements, conduct design sessions and prepare specifications.

Translates project requirements into functional and technical specifications for BI reports, dashboards and analytical applications.

Develops, implements and maintains test strategies and plans.

Contributes to and supports the organization’s short and long term Business Intelligence strategy.

Provides production support for Business Intelligence capabilities.

Works closely with the Systems Administrator to ensure operational efficiency.

Works with end users on specific questions regarding appropriate use of the BI tools and data.

Provides strong input into the release timeframe, available resources and fulfills obligations outlined in project plans or Service Level Agreements (SLAs) to deliver a defined release package.

Assists in managing dependencies and identifying efficiencies to package project deliverables into viable business capabilities/releases.

Coordinates with Revenue Cycle staff to provide requirements to ensure necessary infrastructure and desktop configurations to run end-user tools.

Assists determining feasibility of integrating end-user tools and upgrades with existing and future infrastructure along with the Data Warehouse and Revenue Cycle Operations teams. 

Initiates opportunities to learn and grow.  Handles multiple demands, shifting priorities, crises and rapid change.

Cultivates working relationships between the Data Warehouse and Advanced Analytics team and with the business units that are positive, professional and collaborative. 

Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in leadership behaviors, practices and decisions.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Performs other duties as assigned.


Bachelor's degree in healthcare or information technology or an equivalent combination of education and experience.

Minimum of five (5) years of experience in Information Technology of which three (3) years' experience working as BI developer in a large data warehouse and business intelligence environment. 

Minimum of three (3) years of experience working with BI technologies such as Business Objects, Cognos, Qlikview, Tableau.

Minimum of three (3) years of experience writing and tuning advance SQL. 

Demonstrated experience in creation and maintenance of Business Intelligence (BI) tool suites, including:

  • Functional and technical knowledge of supported enterprise data delivery tools
  • Evaluating, implementing, and deploying self-service BI tools
  • Report design and delivery
  • Dashboards, metrics, analytics, and objects
  • Rules Engines
  • Testing and implementing tool upgrades
  • Monitoring tool usage statistics
  • SPSS statistics calculations and integration

Demonstrated knowledge of healthcare nomenclature preferred.

Strong proficiency in participating in technical projects, assignments and analysis. Interfaces with Manager level and staff positions. 

Experience working with multiple healthcare business disciplines including Operations, Finance, Revenue Cycle and Administration. 

Excellent organization, analytical, interpersonal, written and verbal communication skills. Ability to work in teams and in a self-directed work environment. 

Must be comfortable operating in a collaborative, shared leadership environment. A personal presence, which is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.


This position operates in a typical office environment.  The area is well-lit, temperature-controlled and free from hazards. 

Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. 

Manual dexterity is needed in order to operate a keyboard. 

Hearing is needed for extensive telephone and in person communications.

The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same period and adapt to interruptions.

The incumbent must be capable of traveling in the course of completing project assignments.

     Ability to meet established deadlines.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of duties so assigned.