Executive Director, Holy Cross Physician Partners (CIN)

A member of Trinity Health, Holy Cross Hospital is a full-service, non-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.

As a part of Trinity Health, with 89,000 colleagues and more than 20,000 physicians / clinicians, we are united to serve our communities and advance our mission: "to serve in the spirit of the Gospel as a compassionate and transforming, healing presence within our communities" and our vision "to be the trusted health partner for life." 

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The Executive Director/Chief Operating Officer (COO) is responsible for providing leadership, direction, and support in development and management of the day-to-day operations of the Accountable Care Organization (ACO) including care management, credentialing, network development, physician contracting, member services, payer relations, finance, and clinical informatics. Directs operations in a manner that achieves strategic initiatives, ensures legal and regulatory compliance, and stewards the resources of Trinity Health, while providing the highest quality of service and care.


  • Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision, and Values in leadership behaviors, practices and decisions.
  • Has a working understanding and also values the vision and strategies of Population Health; leads efforts to support partnering to become more accountable for better care, better experiences and reduced healthcare costs for the populations the ACO serves.
  • Identifies and disseminates evidenced-based care management processes that can be replicated across the Network and with work groups responsible for development of care processes and ensuring legal and regulatory compliance.  Ensures care management practices meet regulatory/payer requirements.
  • Develops, implements and monitors care management performance metrics to ensure programs support care management and coordination of care.
  • Assumes responsibility for building and maintaining a robust network of high value providers across the care continuum.   Establishes meaningful relationships with leadership from various physician provider organizations and ensures network participants are sufficiently supported.  Manages the operational aspects of the provider network including initial credentialing responsibilities. 
  • Partners and collaborates with System Office, Regional Health Ministry (RHM) and other functional leaders to ensure care management practices are aligned, reduce costs and meet regulatory/payer requirements.
  • Oversees all internal fiscal operations including financial planning, budgeting and reporting.  Manages payment functions with participating providers.
  • Provides leadership, guidance and support to all operational committees and task forces of the ACO Board. 
  • Works collaboratively with System Office and RHM finance and managed care leadership to design, negotiate and monitor payment arrangements with commercial payers.
  • Works collaboratively with RHM medical group leadership to coordinate and manage overlapping functions of Network provider needs, care process compliance and credentialing, and quality measurement. 
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Minimum Qualifications:

  • Bachelor's Degree required; Master's Degree preferred
  • Strong working knowledge of Microsoft Office required (Word, Excel, Access, etc.)
  • A strong working knowledge of the business of healthcare including financial management, cost management, information systems data acquisition and analysis, and competitive trends.
  • A management style, which is collaborative and motivational in nature and which takes into account all points of view and which, promotes a participatory style of administration.
  • Strong leadership skills accompanied by an accounting style, which emphasizes participation, service, accountability, open communication, and a bottom line orientation.
  • Well organized and capable of balancing multiple priorities.